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Last Updated on November 23, 2020 by admin

Who is a consumer? A consumer is the final user of goods produced by producer. We consume different items at different points in time. Everybody is a consumer. The knowledge of consumer education which includes the rights of the consumer cannot be over emphasised, especially in the face of many similar goods being paraded before the customer and the consumer is left to the dilemma of choice, so this problem must be tackled. The consumer should have value for his money and be familiar with consumer agents and their roles.

The standard organisation of Nigeria (SON): This body was established in 1970, its sole aim is to ensure that all goods produced in Nigeria should be standardised i.e. made according to specifications of the FRN.

    The price control Board (PCB): This agency was also established in 1970. One of its sole aims was to stabilise general price levels in the country and to curb excessive profit teering by the distributor/ wholesaler, who then to control prices. Although this agencies is no longer workable. It has become obsolete especially with the coming of the political dispensation.
    The Food and Drug Department (FDD): This department is concerned with the regulation of the manufacture, sales and advertisement of food drugs, cosmetics and related items. It was established in 1974, though the rebirth is now NAFDAC (National Agency for foods, Drug Administration and control, which is safe guarding the health of Nigerian.
    The price intelligence agencies (PIA) this was established in1976 as research arm of the price control board. It was formed to uncover all forms of misprices engaged in by supplier, manufacturers and importer towards enlarge ring the  rights of consumers. It works as the watch dog of the price control board.
  1. To organise, test and do everything necessary to ensure the adherence to their standards.
  2. To check everything produced in Nigeria assessing the quality of facilities, materials and products.
  3. To compile specifications.
  4. To register and regulate standards marks and specifications.
  5. To ensure that manufacturers adhere strictly to government policy and standardisation meteorology and quality.
  1. Undertakes and coordinates research programmes on the storage, distribution, adulteration and rational use of foods, drugs, sachet and bottled water, cosmetics, chemicals, medical devices etc.
  2. Sponsors National and International conferences it considers appropriate.
  3. Regulate and control the importation, exportation, sales, advertisement, manufacture and use of products like chemicals, cosmetics, drugs bottled water, food, etc
  4. Investigates production premises, raw materials for cosmetics, drugs, food, medical devices, chemicals and bottled water and establishes relevant quality assurance systems including certification of the production sites and the product.
  5. Undertakes the inspection of the mentioned products and establishes relevant quality assurance systems, including certification of the production site and regulation of the products.
  6. It certifies and pronounces on the quality and safety of the goods after appropriate analyses.
  7. It carries out test to ensure that the goods comply with standards.
  8. It advises the federal, state and local governments’ private sector and other interested bodies on the quality, safety of and regulatory provisions on foods, drugs and other goods mentioned above.
  1. It enables the consumer to know his/her right.
  2. It enables the consumer to discern or assess consumer information, so that he can interpret the available information about the goods and services he is buying, e.g expiring dates, weight, brand names etc.
  3. It enables the consumer to know how and where to buy the goods and services needed.
  4. It enables the customer to obtain the best value for his money.
  5. It enables the consumer to eliminate waste in consumption.
  6. It can safe guard consumers from dangerous and inferior goods and services and other unfair selling practices.
    Whether we are buying books, shoes, laptops, mobile phones, etc, we will get our money’s worth according to the level to which we answer the following four questions successfully:
  1. What do we want to buy?
  2. Where can we buy it?
  3. When do we but it?
  4. How do we buy it?


  1. COMPARE VALUES: Do not be a one shopper rather compares prices in differentshopping is the only sure way to protect the buyer from the serious over. Pricing tactics of business men, often the same article, such as a shirt or pant, is packed under different names and sold by different stores at different prices. Buying in an open market would be far cheaper charges would be affected for overhead costs, such as payment of electric bills, rentage of shops etc
  2. Select and buy articles that are in vague because they do not become out date easily.
  3. Buy in bulk to reduce cost and save money.
  4. Study labels and information on articles before buying them.
  5. Always buy things that are suitable for their intended use.
  6. If possible, make your own foods e.g. soya bean, flour, avoids buying convenience foods as much as you can.
  7. Always buy foods in season, they are cheaper and fresher
  8. Avoid buying things on credit as much as you can
  9. Buy large quantities of goods collectively- with friends and neighbours and share them.
  10. Buy large quantities of goods collectively- with friends and neighbours and share them.
  11. Buy things when they are not hot demand e.g. buying excercise books before school resumes.
  1. They get market information from consumer and get it across to manufacturers.
  2. They carry the taste of consumer to the manufacturer
  3. They make goods available to consumer.
  4. They break bulk and sell bit by bit to the consumers.
  5. They offer credit facility to consumers
  6. They provide after sale services to the consumers.


  1. Home management for senior secondary schools by Anfani- Joes Mary Edna et al .
  2. Foods and nutrition for WASSCE and SSCE by Olusanya, J. O, et al
  3. Home management for schools and colleges by Anyakoha and Eluwa
Author: Simnify

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